Penn State Health is committed to fostering an environment free from discrimination and harassment.

Affordable Care Act - Section 1557

卫生计划和活动和申诉程序的不歧视

118金宝搏抽水宾州国家健康符合适用的联邦公民法律法律，并不排除，拒绝对医疗保健的访问/福利，或以其他方式在种族，颜色，国家起源，年龄，性别，性别的基础上以其他人歧视或治疗任何人根据其任何方案和活动，识别，参与或收到服务和福利的入场，性取向或陈规定型观念。

118金宝搏抽水宾州国家健康为残疾人提供的人和其主要语言不是英语，艾滋病和服务的人，例如合格的征兆和语言口译员，通过其他格式，免费解释服务和书面信息。

Should you require any of these services to communicate effectively, please let the person scheduling your appointment know about the assistance you need, and/or contact your physician’s office directly prior to your appointment, or contact our Patient Advocate Office for assistance:

Penn State Health Patient Advocate Office
Mail Code H111
500大学驾驶
P.O.盒子850.
Hershey，PA 17033-0850
电话：717-531-6311
传真：717-531-0281

如果你相信潘State Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, gender identity or sex, you can file a grievance by contacting the Patient Advocate Office. If you need assistance filing a grievance, the Patient Advocate Office is available to help you. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available athttps://orcportal.hhs.gov/, by mail at the U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington DC, 20201, or phone by calling800-868-1019，TDD.800-537-7697.

申诉程序

Section 1557 of the Affordable Care Act

Penn State Health has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the Affordable Care Act Section 1557. Section 1557 prohibits discrimination on the basis of race, color, national origin, sex, age or disability in certain health programs and activities. Section 1557 and its implementing regulations may be examined in the office of the Director of 1557 Compliance:

500大学驾驶
Hershey，PA 17033-0850
办公室：C1747N.
电话：717-531-0003, ext. 283353
电子邮件：kyoder1@psu.edu

Any person who believes they have been subjected to discrimination on the basis of race, color, national origin, sex, gender identity, age or disability may file a grievance. It is against the law for Penn State Health to retaliate against anyone who files a grievance or cooperates in the investigation of a grievance.

程序

Grievances must be submitted within 30 days of the date the person filing the grievance becomes aware of the alleged discriminatory action by contacting the Patient Advocate Office:

118金宝搏抽水
病人倡导办公室
Mail Code H111
500大学驾驶
P.O.盒子850.
Hershey，PA 17033-0850
电话：717-531-6311
传真：717-531-0281

The Patient Advocate Office shall contact the Director of 1557 Compliance. The Director may delegate investigation duties to assist with the investigation as needed to appropriate individuals within the facility, including the Patient Advocate Office. A grievance must be in writing, containing the name and address of the person filing it. The grievance must state in as much detail as possible the problem or action alleged to be discriminatory and the remedy or relief sought.

第1557条遵守事件，患者倡导办公室或其他适当人士的董事应进行对投诉进行调查。这项调查可能是非正式的，但它必须彻底，提供所有感兴趣的人有机会提交与投诉有关的证据。将维持与此类申诉相关的文件和记录。对申诉的书面决定不会在申请后30个工作日内发出。提交申诉的人可以通过写作通过写作：

118金宝搏抽水
首席官员
邮寄代码CA200.
PO Box 804
Hershey，PA 17033-0804

首席合规官应在申请后30天后发出书面决定。

如果需要，将在需要参加此申诉过程的情况下，确保将辅助艾滋病和服务或语言援助服务分别提供辅助艾滋病和服务或语言援助服务的适当安排。这种布置可以包括但不限于提供合格的标志和口语口语解释器，为盲人提供适当的材料，或确保诉讼的无障碍位置。

The availability of the Penn State Health Grievance Procedure does not prevent a person from pursuing other legal or administrative remedies, including the filing a complaint of discrimination in court or with the U.S. Department of Health and Human Services, Office for Civil Rights. A person can file a complaint of discrimination electronically through the Office for Civil Rights Complaint Portal, which is available at:https://orcportal.hhs.gov/, by mail at the U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington DC, 20201, or phone by calling800-868-1019，TDD.800-537-7697.

Complaint forms are available at:http://www.hhs.gov/ocr/filing-with-ocr/. Such complaints must be filed within 180 days of the date of the alleged discrimination.