当您来到好时医学中心时,我们正在为您工作。我们知道,真诚的关怀和同情与临床卓越一样重要。当您在我们的护理中,回家后,我们在这里为您服务。
护理LGBTQ患者
In June 2020, the U.S. Department of Health and Human Services finalized a rule under Section 1557 of the Affordable Care Act removing gender identity as a listed, protected category against discrimination. However, Penn State Health will continue to support and provide care to all patients regardless of their sexual orientation or gender identity. Additionally, the Commonwealth of Pennsylvania has declared that the LBGTQ community is protected from the potential negative impact of the finalized rule.
Be your own advocate
Talk with your care team
您的护理团队中最重要的成员是您。与提供您护理的医生,护士,社会工作者和其他专业人员交谈。让他们知道您的任何问题或问题。确保:
- Understand the roles of the护理团队成员。请记住,您有权问为什么有人在您的房间里。
- Ask questions until you fully understand your care plan and each part of it.
- Ask a family member or loved one to attend rounds with you. This is when the attending doctor and other care team members will come to your room to update you on your condition. The team usually makes rounds between 8 a.m. and noon.
您的护士,护理协调员,患者经验代表和社会工作者的工作是您的倡导者。他们会寻求您的最大利益,将您与您的资源联系起来,并在您康复时为您提供支持。
Know where to get help
If you have questions or concerns that aren’t being addressed, talk to your care coordinator or social worker. Your nurse can tell you how to reach them.
Our Patient Experience liaison can help you talk to your doctors. Call717-531-6311。
If you have a concern or complaint that is not being resolved, you have several options.Learn more about resolving patient complaints。
对未来n a support group
Support groups are a way to connect with others who are having similar struggles. You can get moral support and share resources and information. A support group can help you learn how to get the best care - and take care of yourself. Find asupport group。
Serve as an advisor
You can help us better serve our patients, their families and the community. We have a wide range of councils and groups that you can join.Learn how to get involved。
请加入宾夕法尼亚州立健康思想交流118金宝搏抽水社区!
At Penn State Health, we continually look for ways to better serve patients like you. That’s why we’ve created118金宝搏抽水宾夕法尼亚州健康思想交换an online community of Penn State Health patients and other people just like you. We want your input about our ongoing efforts to engage our patients on healthcare and hospital service decisions, wellness and prevention programs, marketing and advertising materials, and new services and much more.
给我们5分钟,这样我们就可以给您最好的 - 今天加入我们的社区。
The first step to participating is taking an introductory survey for us to get to know you. It only takes 5-10 minutes.
当社区向所有人开放时,我们必须确保我们有一个社区准备并愿意参与并积极与我们参与一系列主题。